Collection of Information
Silvercorp collects personal information from you if you request information or services from Silvercorp and may collect additional personal information in the course of providing that information or those services. Personal information that Silvercorp collects may include your name, contact information (such as email address, mailing address, telephone number, and fax number), demographic information (such as gender, age, and occupation), and personal preferences.
Silvercorp may collect and analyze non-personal information to evaluate how visitors use the Website, including non personal information about usage and service operation that is not associated with a specific personal identity. Silvercorp also automatically receives and records information on Silvercorp’s server logs, which information may include your computer’s IP address and “cookie” information. A cookie is a small text file that is stored on your computer. The only information a cookie can collect is information supplied by you. A cookie cannot read data off of your computer.
Use of Information
Contact information that you provide to Silvercorp may be used to contact you in connection with the Website. Silvercorp will also use information supplied by you to fulfil your requests for information about Silvercorp’s products and services or to fulfil the purposes for which the information was collected. Silvercorp may also use information to improve Silvercorp’s marketing and promotional efforts, to statistically analyze usage of the Website, to improve the Website and better tailor them to meet Silvercorp’s users’ needs, to manage Silvercorp’s relationship with you, to provide you with marketing material where you have opted to receive these materials or for regular mailing lists that you have requested to receive. Silvercorp may use personal information for additional purposes that may be identified at or before the time that the information is collected.
Silvercorp may share personal information with third-party subcontractors and agents who work on Silvercorp’s behalf and third party service providers to provide certain products and services. Such third parties do not have the right to use personal information beyond what is necessary to assist Silvercorp, and they are contractually obligated to maintain confidentiality and security of the personal information and are restricted from using such information in any way not expressly authorized by Silvercorp.
Disclosure of Information
Silvercorp may disclose your personal information as follows:
- to third party service providers and to affiliated entities in order to carry out work on behalf of Silvercorp,
- to law enforcement agencies for the purposes of investigating fraud or other offences,
- to legal, financial, insurance, and other advisors or in connection with the sale, reorganization, or management of all or part of its business or operations,
- to establish or exercise Silvercorp’s legal rights or defend against legal claims,
- as consented to by you from time to time, including to fulfill any other purposes that are identified when or before the personal information is collected, or
- as otherwise permitted pursuant to applicable laws.
Silvercorp will not use or disclose personal information for purposes other than those for which it was collected, except with your consent or as required or permitted by law. Consent may be express or implied, and given in writing by using or not using a check-off box, electronically, orally, or by the user’s conduct, such as use of the services or products.
When appropriate, users of the Website are given the opportunity to (i) opt-out of receiving communications from Silvercorp, (ii) remove their personal information from Silvercorp’s records, or (iii) elect to no longer receive information from Silvercorp. If you wish to opt-out in the manner as listed above, please contact Silvercorp’s Privacy Officer.
Silvercorp Metals Inc.
Attention: Privacy Officer
Address: Suite 1378 – 200 Granville Street, Vancouver, B.C., Canada, V6C 1S4